RECEPTION / CLIENT SERVICE

NorthPaws Veterinary Center

Attn: Human Resources

            564 Putnam Pike

            Greenville RI 02828

Fax: (401) 949-5036  

**Please, no phone inquiries.**

Employment Application 

We are an AAHA Accredited animal hospital seeking a full-time or part-time members for our Client Care / Reception Team.

This position requires someone with a passion for providing outstanding customer service and who has excellent communication skills, a high level of motivation, a team-oriented mentality, and a willingness to go that “extra step”. Appropriate candidates must demonstrate a sincere desire to exceed our clientele’s expectations. Applicants should have a positive attitude and strong work ethic, along with strong organizational skills and exceptional attention to detail. Also necessary are strong phone skills and efficient computer abilities as we are a paperless practice.

Desired applicants should also be ready to participate in high level Client Care procedures during high volume work-flow. Those applying can expect management responsibilities with an overall team approach in the areas of Client Service and Hospitality. Our hospital recently completed a large scale expansion and the candidate will be expected to be a leader in the formulation and implementation of successful work-flow and Client Care procedures during the transition.

Our hospital hours are Monday, Tuesday, Wednesday and Thursday 8am-8pm, Friday 8am-6pm, and Saturday 8am-3pm. We are closed on Sundays. Candidates must be flexible when it comes to scheduling and will be required to work some evening shifts each week and every other Saturday.

Competitive salary and benefits are available (health and dental insurance, continuing education allowance, paid time off, personal/sick time, pet care discounts, uniform allowance, and IRA). We provide a supervised training program.

Requirements:

EDUCATION:  A bachelor’s degree is preferable. Minimally, the desired candidate should show educational experience in Hospitality and Client Services. Active continuing education in veterinary medicine is a bonus.

EXPERIENCE:  Experience working in a veterinary clinic setting is, of course, advantageous; however our focus is on applicants with experience in a management position in Hospitality and/or Client Services.

INTERESTS:  The candidate’s interests should include continual pursuit of excellence and knowledge in veterinary medicine, business leadership and Client Service / Hospitality as well as disseminating knowledge and creating a work environment where learning is actively pursued at all levels.

Candidates with desired skills and credentials should be reply with all of the following:

• Employment Application 
• Cover Letter
• Resume

All applicants are encouraged to submit the above requirements by March 31^st to be considered for this position. Submissions should be emailed to: hr@northpaws.com. If necessary, submissions can be mailed/faxed to: